How Feito works

What Feito is

Feito is a platform (SaaS) that runs companies’ sales conversations on WhatsApp. Each company connects its own WhatsApp Business account and Feito starts answering on its behalf.

You stay in command: Feito works on your number, with your brand, to answer, qualify and schedule your leads — without you having to set anything up manually.

How to connect

Connecting your company takes just a few minutes, with a guided step-by-step:

1. 1Create your Feito account and follow the guided onboarding.
2. 2Connect your company’s WhatsApp Business account securely.
3. 3Authorize Feito to run conversations on your number.
4. 4Done: from there, conversations start happening automatically, with you following everything.

What Feito does on your company’s behalf

Once connected, Feito handles the sales conversations on your WhatsApp, always under your supervision and approval — you in command:

• ✓Answers and replies to your leads on your number, 24 hours a day.
• ✓Qualifies each lead and identifies who’s ready to move forward.
• ✓Books meetings and appointments straight into your calendar.
• ✓Runs automatic follow-up with whoever said they’d reply.
• ✓Organizes the conversations and hands a ready lead to your team.

Privacy and data isolation

Each company’s data stays isolated and is used only to run that company’s conversations. Feito does not mix or share conversations or contacts between different clients.

For more details, see our Privacy Policy and the Data Deletion page.